Support

Contact Us

We reply within 24–48 business hours

We’re here to help. Whether you have a question about an order, a product, or anything else — our team will respond promptly.

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Email Us

Send a message any time. We reply within 24–48 business hours.

info@bigwigdigitals.com

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Business Hours

Monday – Friday
9:00 AM – 6:00 PM (HKT)

Closed on weekends and public holidays.

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Our Address

EASY PEASY GROUP LIMITED
Flat/RM A 15/F Goldfield Industrial Building
144-150 Tai Lin Pai Road
Kwai Chung, Hong Kong

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Quick Help

For common questions, review our policies:

Shipping Policy Refund Policy Privacy Policy

Sending Us a Message

Email us at info@bigwigdigitals.com. Please include your order number (if applicable) and a description of your enquiry so we can assist you promptly.

Order Support

For order enquiries, please have ready:

Your order number (in your confirmation email).
The email address used when ordering.
A description of your issue or question.

Returns & Refunds

For return requests, review our Refund & Return Policy first — this helps us process requests faster.