Fast, reliable international delivery
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation. You will receive an email once your order is dispatched.
Orders placed on weekends or public holidays are processed the next business day.
We ship to most countries worldwide. Enter your address at checkout to confirm availability. If your country isn’t listed, email us at info@bigwigdigitals.com before ordering.
Delivery times are estimates only and may vary due to customs, public holidays, weather, or carrier delays.
Shipping costs are calculated at checkout based on destination and shipping method. Free shipping promotions, when available, are clearly displayed on our website.
After dispatch, you’ll receive a shipping confirmation with a tracking number (where available). Allow up to 48 hours for tracking to appear in the carrier’s system.
International orders may incur customs duties or import taxes levied by the destination country. These charges are the recipient’s sole responsibility. We recommend checking with your local customs office before ordering.
If your order hasn’t arrived within the estimated window, check your tracking information first. If it appears lost or significantly delayed, contact us at info@bigwigdigitals.com.
We are not responsible for delays or losses caused by incorrect address information. Please verify your shipping address carefully.
If your order arrives damaged, photograph the damage and contact us within 48 hours of delivery. We’ll arrange a replacement or refund per our Refund Policy.