1. Introduction
Welcome to BigWig Digitals, operated by EASY PEASY GROUP LIMITED. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit bigwigdigitals.com.
2. Information We Collect
- Personal Data: Name, email address, shipping and billing addresses, phone number, and payment information when placing an order.
- Usage Data: IP address, browser type, operating system, pages visited, and session duration.
- Device Data: Device type, operating system, and unique identifiers.
- Financial Data: Processed securely via our payment provider — we do not store full card numbers.
- Cookies: See our Cookie Policy for full details.
3. How We Use Your Information
- Process and fulfil orders, including payment and delivery.
- Send order confirmations, invoices, and customer support communications.
- Improve and personalise our website and product offerings.
- Analyse usage to enhance user experience.
- Send marketing communications where you have consented.
- Detect and prevent fraud and criminal activity.
- Comply with legal obligations.
4. Sharing Your Information
We may share your data with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processors, carriers, email platforms).
- Business Transfers: In connection with a merger, acquisition, or asset sale.
- Legal Requirements: Where required by law or to protect rights, property, or safety.
- With Your Consent: For any other purpose you explicitly agree to.
We do not sell your personal data to third parties for marketing purposes.
5. Cookies
We use cookies to enhance your experience. You can manage cookies via your browser settings. See our Cookie Policy for full details.
6. Data Retention
We retain your data only as long as necessary for the purposes set out in this policy or as required by law. Data no longer needed is securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organisational measures to protect your data. No internet transmission is 100% secure, but we take all reasonable precautions.
8. Your Rights
- Access — Request copies of your data.
- Rectification — Correct inaccurate data.
- Erasure — Request deletion under certain conditions.
- Restriction — Limit how we process your data.
- Portability — Receive your data in a portable format.
- Object — Oppose processing of your data.
To exercise any right, email info@bigwigdigitals.com.
9. Children’s Privacy
Our website is not directed at children under 16. If you believe a child has provided us with personal data, contact us immediately.
10. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Policy Updates
We may update this policy from time to time. Changes will be posted with an updated date. Continued use of our site constitutes acceptance.
12. Contact Us
- Company: EASY PEASY GROUP LIMITED
- Address: Flat/RM A 15/F Goldfield Industrial Building, 144-150 Tai Lin Pai Road, Kwai Chung, Hong Kong
- Email: info@bigwigdigitals.com